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Nightingale Infant

& Nursery School

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Parent Support

Hello Parents and Carers,


My name is Louise Cross, I am the PSA (Parent Support Advisor) at Nightingale and would like to introduce myself and my role.


My early career began after training as a nursery nurse since then I have worked in family support for many years, a job I have thoroughly enjoyed. During this time I have built up many resources to support families (as well as my own!) and undertaken specific training in a range of areas e.g. ADHD, autism, counselling children, brain development, freedom program and various parenting programmes to name a few.

I am also a Link mental health champion

Possibly the most important experience is being a mum myself.


My aim is to support you and your children to gain as much from their school experience as possible.  Our daily lives can impact heavily on how children learn and settle in school.  Parenting can be rewarding but at times can also be a really tough job. Many issues can impact on parents and their children, ranging between finances being stretched to the limits, physical or mental health issues to tricky behaviours from our children. 

I am here to help you with any worries or concerns you may have about your child or any home issues that are making school life difficult for you and your family.

If I cannot help you personally within school, I can help you to find the right support elsewhere, referring to other agencies if needed.


I will add to the information / resources below regularly. I am a great believer in working together and would be really happy for you to share any information you have that may support other parents, please just let me know and I will add.


I will be in school 8.30-3.30 every day except Thursdays.


If you need to contact me, please call the office on 01603 867976 and I will return your call as soon as I am able or email me on


I look forward to meeting you


Louise Cross

Supporting your child returning to school

Nurturing wellbeing handout for families

Family Action February Newsletter

Support for people self isolating

Family Action ASD and ADHD support for parents and carers.

Every Tuesday from 10:30-11:30am parents and carers can join Zoom support sessions and meet other families who have children or young people with ASD or ADHD or both. This is an opportunity to share experiences, practice and receive support from a member of the team. You just need Zoom and the following details to get started. Meeting ID - 928 5803 9218 and Password – 286707


Family Action ….is a free service available to support adult family members on all aspects of family life issues via telephone, text message and email. Whether it’s emotional support or practical advice on any aspect of parenting or broader family issues, call: 0808 802 6666, text: 07537 404282 or


Local Assistance Scheme - Help with food, gas and electricity bills, vouchers for household goods etc. General public enquiries to the scheme is 0344 8008025


Although libraries are closed they are still offering  some great activities eg bounce and rhyme, story time, weekly lego building challenges for Brick Builders Club and a virtual chat and cuppa
You can apply for a free 30 Days Wild digital pack (containing ideas, wild bingo card, wild calendar and a nature table collection) at
Wroxham barns have a live junior farm on facebook every Tuesday, just search Wroxham barns


You can still get in touch with point 1 by calling 0800 977 4077 and our email address is there is no face to face at the moment but they can offer advice over the phone
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